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Support

Write to us.

Support is by email, at [email protected]. You don't need an account to write. There is no phone line and no round-the-clock desk.

What to send

So we can find what you mean.

For a C-Series Cloud machine, write from the email on your account and give the machine's address, which looks like name.id.cloud.privatae.ai.

For C-Series on your own machine, the source and its issues are on GitHub. You can also write to us.

To report a security problem, write to [email protected].

Support — Privatae